Symonds of Hereford Cookies and Privacy Policy
Company Name: Symonds of Hereford Ltd
VAT Number: 116 181 342
Company Number: 7653001
1. Your data is only used to improve our services that we offer to you. Your data is never passed, sold or distributed to any third parties
We are wholly committed to protecting your privacy and security so you are able to shop securely in the knowledge that we are doing everything we can to protect your privacy and security.
Please note we are registered with the Information Commissioner’s Office who make sure we are adhering to all data protection guidelines.
If you have any questions regarding this please do not hesitate to contact us.
2. We collect data such as your name, address, telephone number and email address
This is collected when you phone, email or write to us
If you request information regarding the products or services we offer.
Sign up to our mailing lists
3. The personal data you provide is used to:
Provide products or services to you
Fulfilling contractual agreements to yourselves
Communicating with regards to orders that have been placed
Providing you with newsletters, offers or promotions or any other information regarding our products or services that may be of interest to you
Communicating with you regarding any complaints, issues or queries
Analysing any marketing data or information that has been sent to you in order to improve our products and services we offer
You have the right to unsubscribe from your data being used for any of the above by emailing damien@symondsofhereford.co.uk
Your data is stored securely and is only accessed by employees who are dealing with any of the tasks stated above.
However please note that although we try to keep all of your information secure we cannot guarantee that the sending of information via the internet is completely secure, this is done at your own risk. Once we have received your personal data ourselves all procedures are carried out with the upmost care by us to keep your information secure and security features are in place to try and prevent unauthorised access.
Your personal data will be kept for an indefinite period in order to communicate with yourselves regarding orders, products or services that may be of interest to you. As stated previously please email damien@symondsofhereford.co.uk at any time to unsubscribe from any communication we send to you.
4. You have rights with the use of the personal data we hold. These include:
Accessing and obtaining copies of the data we hold
Changing any incorrect or incomplete date we hold on you
Stopping us from processing your data if is no longer necessary for us to store your personal data
You can stop us from processing your data where an organisation is using this information on legal grounds
You can get us to stop your data being used if you feel it is inaccurate or if there is an argument with us regarding whether we are using your personal data legitimately
If you would like to exercise any of these rights please contact us directly on damien@symondsofhereford.co.uk. If you believe we have not complied with data protection rights you can complain to the Information Commissioner
*Information is never sold or leased to any third parties
5. Cookies
Cookies are small text files stored on your computer when you visit websites on the Internet. Cookies cannot harm your computer and do not contain personal information or credit card details.
We use Cookies to keep track of what you have in your shopping basket and to remember you when you return to our website. To be able to order from our website you will have to enable cookies on your browser. If they are not enabled you will only be able to browse our website and not place any orders. Your browser normally has cookies enabled if you wish to disable cookies. You will need to disable cookies through the internet browser you use.
If you have any further queries regarding any of this information please do not hesitate to call us on 01432 272574 or email damien@symondsohereford.co.uk.